How-to guide

Account recovery and verification-code scams

Verification codes are keys to your accounts — so scammers have built clever ways to get you to hand them over, often by pretending to be a friend in trouble.

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How the code scam works

  • A hacked friend's account messages you: "I got locked out, I sent a code to your number, can you forward it?"
  • The code is actually for YOUR account — forwarding it lets them take it over.
  • Or a paid "recovery service" promises to restore your hacked account for a fee, then does nothing.

What to do

Never share a verification code with anyone — no legitimate person or service needs it. If a friend's account is asking, call them directly to confirm. Recover hacked accounts only through the platform's official help pages, free.

Frequently asked questions

Should I forward a verification code to a friend?

Never. A code sent to your number is for your account — forwarding it hands over access. Call your friend to confirm; their account is likely hacked.

Can a service recover my hacked account for a fee?

Use the platform's official recovery process (free). Paid "recovery" offers that contact you are usually scams.

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